FAQ

SREENARAYANA MATRIMONY is a dedicated marriage-aiding platform/bureau primarily serving the Ezhava/Thiyya community worldwide, with a foundation in the principles of Sree Narayana Guru.

The service is primarily focused on helping members of the Ezhava/Thiyya community find suitable matches. Individuals from other communities may be allowed to register, but the database and focus are predominantly Ezhava.

We offer a combination of both: an online platform for easy registration and profile search, and offline assistance through our office/branch networks for personalized guidance and meeting coordination.

Yes, we cater to Ezhava brides and grooms residing both in India and abroad (NRIs). We have profiles from various locations worldwide.

You can register either through our website (online registration) or by visiting one of our branch offices and filling out a physical registration form.

"Basic registration to create a profile and browse matches is typically free. However, a paid membership is required to view contact details, send personalized messages, and access premium services."

"You must provide accurate personal details, including age, education, profession, family background, partner preferences, and a recent photo. It's often required to provide proof of identity (like an ID card) for verification."

Profiles are activated only after a manual verification process by our team to ensure authenticity. This usually takes between 24-48 hours.

"Yes. You can log in and update your profile details and photos anytime through the ""Edit Profile"" section. Major changes may require re-verification."

"Matches are generated based on the Partner Preferences you specify, including community, sub-sect, location, star/horoscope compatibility, education, and profession. We use a combination of automated search and human expertise."

"Yes, premium members have access to advanced search filters on the website to search the entire database according to their specific criteria."

"Once you or your family shortlists a profile and expresses interest, and the other party accepts, the next step involves sharing contact information (for premium members) or having our staff coordinate an initial discussion/meeting."

"Yes, horoscope matching (Jathakam Porutham) is an integral part of community-based matchmaking. You can upload your horoscope details, and matches will be screened for compatibility based on your chosen system."

"We typically offer different packages (e.g., Bronze, Silver, Gold, or Premium) that vary based on the duration (e.g., 3, 6, or 12 months) and the features offered, such as the number of contacts you can view, profile visibility boosts, and dedicated support."

"Payment can be made online using credit/debit cards, net banking, or UPI. You can also pay in person at any of our branch offices."

Membership fees are generally non-refundable once the service is activated. Please read the specific terms and conditions of your chosen package carefully before making a payment.

"Yes, premium and exclusive packages often include a dedicated Relationship Manager who provides personalized profile selection, follow-up, and coordination support."